Dynatrace provides a unified observability and security platform designed to help organizations monitor, analyze, and optimize their digital infrastructure and applications. The platform combines observability capabilities with AI-powered analytics to provide visibility across cloud environments, applications, infrastructure, and business operations.

The company offers both cloud-based and on-premise deployment options through Dynatrace Managed, which allows organizations to maintain monitoring data within their own data centers for compliance requirements. The platform uses OneAgent technology for data collection and monitoring across different environments, with automatic updates and compatibility maintained for at least six months.

Dynatrace incorporates AI and automation capabilities, including what they describe as agentic AI for autonomous operations, auto-remediation, and intelligent optimization. The platform includes Grail, a data lakehouse that provides access to structured and unstructured data for analysis. The Mission Control team provides remote monitoring and management services for Dynatrace Managed deployments, ensuring service quality and hardware utilization.

The platform serves enterprise organizations across multiple industries, providing capabilities for application performance monitoring, infrastructure monitoring, cloud operations, and digital experience management. Dynatrace maintains a global presence with 50 offices worldwide and serves organizations requiring visibility into complex, distributed digital environments.