Netenrich provides security operations services through its Adaptive MDR (Managed Detection and Response) solution. The company operates its Resolution Intelligence Cloud platform, which uses artificial intelligence and big data analytics to deliver security operations capabilities. Netenrich functions as a managed security service provider offering 24/7 security operations from global hubs.

The company specializes in Google Chronicle SecOps as a trusted Google partner, helping organizations implement and operate security operations centers. Their services span network operations, cloud operations, and security operations (NetOps, CloudOps, and SecOps), with a focus on digital operations transformation. The platform aims to provide proactive security monitoring and incident response capabilities.

Netenrich serves enterprise customers across multiple sectors including healthcare, finance, and technology. The company positions its offering as an alternative to traditional security operations approaches, emphasizing outcome-driven security operations rather than purely service-based models. Their solution combines managed services with technology platform capabilities to deliver security monitoring, threat detection, and response functions for mid-market to large enterprises.

The company has expanded its presence with offices in multiple locations including San Jose, California and Mumbai, India, serving customers in banking, financial services, and insurance (BFSI) sectors among others.