Netsurion provides managed extended detection and response (XDR) services and security operations center (SOC) solutions. The company operates as a managed security service provider (MSSP) that combines technology platforms with expert security services to deliver 24/7 monitoring, threat detection, and incident response capabilities.

The company's core offering is its Managed Open XDR platform, which integrates SIEM technology with extended detection and response capabilities across endpoints, networks, cloud environments, and other systems. This platform serves as the foundation for their managed security services, which include continuous monitoring, threat intelligence integration, proactive threat hunting, and remote incident response.

Netsurion has been recognized in the IDC MarketScape for Managed Detection and Response Services as a Major Player and was previously ranked in the Gartner Magic Quadrant for SIEM for 11 consecutive years. The company has also been listed in MSSP Alert's Top 250 MSSPs, ranking 23rd globally.

The company serves organizations across multiple industries, including healthcare, and delivers its services through both direct customer relationships and partner channels. Their service model emphasizes combining adaptive technology with expert security analysts to provide comprehensive managed security operations. The platform architecture is designed to be open and integrate with existing security tools and infrastructure.