SpyCloud provides identity threat intelligence by collecting and analyzing data from the criminal underground, including darknet sources, breach databases, and malware-infected devices. The company specializes in recapturing stolen credentials, session cookies, and personally identifiable information (PII) that has been exfiltrated by infostealer malware and exposed through data breaches.

The platform helps organizations prevent account takeover (ATO) attacks, ransomware incidents, and business email compromise (BEC) by providing actionable intelligence on compromised credentials and active web sessions. SpyCloud's solutions focus on detecting exposed authentication data from both managed and unmanaged devices, including personal devices used to access corporate resources, and cloud-based applications that fall outside traditional IT security oversight.

The company serves enterprise customers across various sectors, including technology companies like Atlassian and organizations like EUROCONTROL. Their approach emphasizes automation to help Security Operations Center (SOC) teams reduce alert fatigue and improve incident response times. SpyCloud's data collection includes monitoring for compromised credentials that provide access to cloud applications, SSO systems, and other critical corporate infrastructure.

The platform integrates with existing security workflows to enable automated remediation of compromised credentials and provides visibility into shadow IT and shadow data exposure. SpyCloud's intelligence helps security teams address blind spots created by remote work environments, browser synchronization across devices, and the use of third-party cloud applications.