Trellix provides an integrated cybersecurity platform that combines extended detection and response (XDR) capabilities with multiple security technologies. The company's Helix platform serves as the foundation for security operations, offering threat detection, investigation, and response capabilities across endpoints, networks, and cloud environments.

The company's product portfolio includes endpoint detection and response (EDR) with forensics capabilities, network detection and response (NDR), data loss prevention (DLP), drive encryption, and database security. Trellix integrates artificial intelligence and generative AI into its security tools to automate alert triage, accelerate investigations, and enhance threat detection. The platform provides security orchestration and automation through its Hyperautomation tool, designed for no-code workflow creation.

Trellix serves organizations across various sectors including healthcare, with solutions addressing insider threats, ransomware defense, and operational technology (OT) security. The company operates a threat intelligence team called Trellix Guardians that provides research on advanced persistent threat (APT) groups and cyber operations. Their security platform aims to provide visibility, protection, and remediation capabilities across hybrid IT environments, addressing challenges such as alert fatigue, multi-stage threat detection, and securing collaboration applications.